Skip to content

Terms of Service

Last updated: May 1, 2026

Please read these Terms of Service (“Terms”) carefully before using the LocalSpot AI platform (“Service”) operated by LocalSpot AI LLC (“Company,” “we,” “us,” or “our”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Acceptance of Terms

By creating an account or using LocalSpot AI, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms on behalf of yourself or your business, and agree to comply with all applicable laws and regulations.

2. Description of Service

LocalSpot AI provides an automated marketing platform designed for independent restaurants, including but not limited to: automated text message marketing, email campaigns, loyalty programs, gift card management, online ordering tools, event management, QR menus, and website services.

3. Account Registration

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

4. Subscription and Payment

4.1 Subscription Plans

LocalSpot AI offers monthly subscription plans. Current pricing is displayed on our website and may be subject to change with advance notice.

4.2 Billing

Subscription fees are billed monthly in advance. By providing payment information, you authorize us to charge the applicable fees to your payment method on a recurring basis until you cancel.

4.3 Refunds

All subscription fees are non-refundable except as expressly stated in these Terms or required by applicable law. We may issue refunds or credits at our sole discretion.

4.4 Free Trial

We may offer a free trial period. At the end of the free trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends.

5. Acceptable Use

You agree not to use the Service to:

  • Send unsolicited commercial messages (spam) to individuals who have not opted in
  • Violate any federal, state, or local laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act
  • Transmit false, misleading, or deceptive content
  • Infringe on the intellectual property rights of others
  • Distribute malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the Service in any way that could damage, disable, or impair the Service
  • Collect or harvest personal information of others without their consent

6. Text Message Marketing Compliance

6.1 TCPA Compliance

You are solely responsible for obtaining proper written consent from your customers before sending them text messages through our platform. You must maintain records of such consent and comply with all requirements of the Telephone Consumer Protection Act (TCPA) and any applicable state laws.

6.2 Opt-Out Compliance

You must honor all opt-out requests promptly. Our platform includes opt-out management features, but you remain responsible for ensuring compliance with opt-out obligations.

6.3 Message Content

All marketing messages must comply with applicable laws and include required disclosures. You are responsible for the content of all messages sent through the platform.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You represent that you have the right to provide any customer data you upload to the platform and that your collection and use of such data complies with applicable privacy laws.

8. Intellectual Property

8.1 Our IP

The Service and its original content, features, and functionality are owned by LocalSpot AI LLC and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written consent.

8.2 Your Content

You retain ownership of any content you upload to the Service. By uploading content, you grant LocalSpot AI a non-exclusive, worldwide, royalty-free license to use, store, and display that content solely for the purpose of providing the Service to you.

9. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Third-Party Services

Our Service may integrate with or link to third-party services. We are not responsible for the content, privacy practices, or terms of service of any third-party services. Your use of third-party services is at your own risk.

11. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or circumstances beyond our control. We will endeavor to provide advance notice of planned maintenance when possible.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. LOCALSPOT AI LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC RESULTS FROM USE OF THE SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOCALSPOT AI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless LocalSpot AI LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of a third party.

15. Termination

15.1 By You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of the paid period.

15.2 By Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

15.3 Effect of Termination

Upon termination, we may delete your account data in accordance with our data retention policies. You are responsible for exporting any data you wish to retain before termination.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Pinellas County, Florida, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

16.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and LocalSpot AI LLC regarding the Service and supersede all prior agreements and understandings.

20. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

22. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including natural disasters, acts of government, internet service disruptions, or other force majeure events.

23. No Agency

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and LocalSpot AI LLC.

24. Notices

Notices to you may be provided by email to the address associated with your account or by posting to the Service. Notices to us should be sent to hello@localspot.ai or by mail to LocalSpot AI LLC, St. Petersburg, Florida 33705.

25. Contact Us

If you have any questions about these Terms, please contact us: